SHIPPING & RETURNS

Shipping Policy

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at naturalsoapcoshop@gmail.com with details of the product and the defect.

 

Upon declaration of defective product, we will fully examine the situation and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are entitled to a replacement we will send the replacement product to the original address provided for your order.